Parts & Service

  
   

 
 


G&W Equipment can offer a variety of maintenance options to keep your forklift fleet operation in top performance.  We work on all makes and models of forklift equipment. 

  • Planned Maintenance Agreements
  • Break Down Service Calls, When Needed
  • Full Shop Overhauls for Major Repairs
  • 24 Hour Emergency Service
  • Full Maintenance Contracts on New & Existing Forklifts
  • Master Source Parts Sourcing Program for all makes and models
  • Discounted Rentals While Major Service is being Performed
  • Monthly Reports on ALL Lifts Being Serviced
  • 40 radio dispatched Mobile Service Technicians
  • Communication:  We do more than you think is necessary
  • Guarantee:  100% Satisfaction on all Service and Parts Supplied
  • Response Time:  Average 2 Hours on field calls, Never to exceed 10 hours
  • On Time Delivery:  95% of all trucks through the shop delivered on time
  • Work Order Processing:  Average of 5 Days to close a work order
  • PM Completion:  100% of all trucks complete within 5 days of due date
  • Total Parts Service Percentage:  75% of all parts requested available off shelf.  98% of all parts requested within 24 hours.
     

Contact G&W Equipment for a complimentary fleet audit.  We will be happy to assist your company with identifying cost saving opportunities with your industrial equipment.

    
         
 
 

“When we began conversations with G&W Equipment, it became apparent that a more
productive and beneficial relationship was possible.  Your company was able to explain
in detail how we could increase  our productivity with your Mitsubishi Forklift Trucks and still    
remain competitive with your top quality service.”     
Arvin Meritor             

    
 
 
 

G & W Equipment
600 Lawton Rd. Charlotte, N.C. 28216 Phone 1.800.768.6316 E-Mail Us
 Charlotte, N.C. | Raleigh, N.C. | Hickory, N.C. | Greenville, S.C. | Columbia, S.C.  | Greensboro